Essential Information

Browse the Noosa Tropicana frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?
Check in Time is from 2pm and Check out Time is 10am.
Q: Is after hours check-in available?
Yes. If arriving after office hours please arrange with reception for our after hours check in procedure.
Q: Can I have a late check-out?
Late check out is subject to availability. Charges may apply.
Q: What are the reception hours?

Monday to Friday 9am to 5pm
Saturday 9am to 12pm

Services & Facilities FAQ’s

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?
Free unlimited WiFi is available for your convenience
Q: Is there car parking available?
There is free secure undercover parking available. We also offer 4 Tesla charging stations on site.
Q: Do you have lifts available?

We do not have lifts available as we are a three story walk up building. The roof terrace is also only accessible via a spiral staircase on the apartments balcony. 

Q: Do you offer electric vehicle charging?
Yes, our charging stations are compatible with any Gen 2 Electric vehicles. Pre-bookings are required, you can either make a note when booking your accommodation online or by calling ahead on +61 7 5449 0222 for charging bookings.
Q: Is all linen provided?
All bedroom and bathroom linen is supplied.
Q: How often are the rooms serviced?
Rooms are serviced for stays longer than seven nights.
Q: Is the pool heated?
Yes, our pool is heated to a comfortable 29 degrees.

Location FAQ’s

General information about our location.

Q: How close is Noosa & Hastings Street?
Hastings St in Noosa Heads is approximately 2km away. It is a 3 minute drive or a 20 minute flat walk.
Buses pass every 15 minutes also.
Q: Are there shops or restaurants nearby?
We have restaurants nearby and there are many shops and restaurants in Hasting St and also closer at Gympie Terrace on the Noosa River.
Q: Is there public transport nearby?
There is a frequent bus service along Noosa Parade and there is also the Noosa Ferry which runs from the Noosa Marina to Hastings St.
Q: Where can I buy groceries locally?

We are close to many shops and supermarkets.

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